Frequently Asked Questions
Everything you need to know about our natural personal care for kids.
Are Tuco Kids products safe for sensitive skin?
Yes, all our products are dermatologically tested, pH balanced, and made with 100% natural active ingredients to ensure they are gentle on your child's delicate skin.
Do your products contain sulfates or parabens?
Absolutely not. We maintain a strict 'no-nasties' policy, meaning all our formulations are free from parabens, sulfates, phthalates, and synthetic dyes.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email and SMS.
What is your return policy?
We offer a 7-day return policy for unused and unopened products if they arrive damaged or if the wrong item was sent. Please contact our support team to initiate a return.
At what age can children start using Tuco Kids products?
Our range is specially formulated for kids aged 4 to 12 years, addressing the specific skin and hair care needs of growing children.
Are your products cruelty-free?
Yes, we are proud to be a cruelty-free brand. None of our products or ingredients are ever tested on animals.